Suds Coast
FAQ

Questions, answered plainly.

For clients

How fast can someone come?

Usually within 24 hours, often same day. Choose "ASAP" and we dispatch to cleaners who are online right now.

How is the price set?

By your home: bedrooms, bathrooms, square footage, cleaning type and any extras. You see the exact total before you book — no hourly surprises, no membership required.

Are cleaners background-checked?

Yes. Every cleaner passes a criminal background check, a standards quiz, and an interview before their first job, and clients rate every clean.

Can I keep the same cleaner?

Yes — tell us who you loved and we send your bookings to them first. Recurring plans keep the same cleaner by default.

Do I need to be home?

No. Choose a lockbox, smart lock, doorman or hidden key at booking; the instructions are shared only with your assigned cleaner on the day.

What if I am not happy?

Tell us within 24 hours and we re-clean the missed areas free, or credit your account. No arguments.

Do cleaners bring supplies?

Yes, everything including a vacuum. Prefer your own or eco/fragrance-free products? Just say so when you book.

How do I cancel?

Free up to 24 hours before. Inside 24 hours a 50% fee applies, half of which goes to your cleaner for the lost time.

For cleaners

How much will I make?

Jobs pay from $26–30/hr base depending on area, plus 100% of tips and up to 15% more as you rank up. Most jobs are 2–4 hours.

Do I have to work full time?

No. Part-time, occasional, weekends only, on-call — you set your availability and tap "online" when you want jobs.

How do I get paid?

Weekly direct deposit every Monday, or instant pay to your debit card for a small fee.

What do I need?

To be 18+, legal to work in the US, pass a background check (we pay), have reliable transportation and your own basic supplies (or use the client's).

Still wondering? Ask us.

Ready for a sparkling clean home?

Exact price in a minute. Cleaner within 24 hours.

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